Privacy Policy

Effective Date: April 16, 2025

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At Manali Curve Resort, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website www.manalicurveresort.com.

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This policy complies with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules 2011”).

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1. Information We Collect

We may collect both personal and non-personal information when you use our Website or services:

Personal Information (as defined under IT Rules 2011):

• Name

• Email address

• Phone number

• Residential address

• Credit/debit card information (processed securely via payment gateways)

• Travel preferences or special requests

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Non-Personal Information:

• Browser type and IP address

• Device information

• Time spent on the site and pages visited

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2. Purpose of Collection​

We collect your information to:

• Process bookings and reservations

• Provide customer support and respond to inquiries

• Customize your stay and preferences

• Send promotional offers (with your consent)

• Improve our services and website performance

• Comply with legal and regulatory requirements

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3. Disclosure of Information​

We do not sell or rent your personal data. However, we may share it with:

• Payment gateway providers for transaction processing

• Third-party service providers for marketing or analytics (with strict confidentiality obligations)

• Law enforcement or regulatory authorities when required by law

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4. Data Security Practices​

We follow Reasonable Security Practices as prescribed under Rule 8 of the IT Rules 2011, including:

• Secure servers with access controls

• Data encryption where applicable

• Regular audits and monitoring

Despite these measures, no digital system is fully secure, and we cannot guarantee absolute protection.

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5. Your Rights Under Indian Law​

As per Indian data protection regulations, you have the right to:

• Review the personal information you provide

• Correct or update inaccurate information

• Withdraw consent

• Request deletion of your information (subject to retention laws)

To exercise these rights, please email us at manalicurve@gmail.com.

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6. Cookies and Tracking​

We use cookies to:

• Enhance your browsing experience

• Remember your preferences

• Analyze site usage

You can disable cookies through your browser settings, though some features may not function properly.

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7. Retention of Data​

We retain your information only as long as necessary for:

• Fulfillment of services

• Legal compliance

• Business and audit purposes

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8. International Users

Our website is intended for use within India. If you are accessing the site from outside India, your information may be transferred to, stored, and processed in India under Indian privacy laws.

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9. Third-Party Links​

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

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10. Updates to This Policy​

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

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11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Manali Curve Resort
Email: Manalicurve@gmail.com
Phone: +91 91264-93264
Website: [www.manalicurveresort.com]